Heavy Tools Company Commercial (L.L.C.)

Heavy Tools Company Commercial (L.L.C.) is committed to protecting the privacy and security of customers, suppliers, business partners, and website visitors.

This Privacy Policy explains how we collect, use, store, process, and protect personal information obtained through our website, communications, quotations, orders, and related business activities.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal and business information including:

• Full Name
• Company Name
• Job Title
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• VAT Registration Number
• Purchase Orders
• RFQ Requests
• Quotations
• Delivery Information
• Website Usage Information

We may also collect technical information such as IP address, browser type, operating system, device information, and website activity data.

HOW WE USE YOUR INFORMATION

Heavy Tools may use collected information for the following purposes:

• Processing quotations and orders
• Managing customer relationships
• Delivering products and services
• Providing customer support
• Issuing invoices and payment confirmations
• Improving website functionality
• Conducting internal business analysis
• Complying with legal and regulatory obligations
• Preventing fraud and unauthorized activities

DATA PROTECTION

We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

Security measures may include secure servers, access controls, SSL encryption, firewall protection, and monitoring systems.

COOKIES

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Users may disable cookies through browser settings; however, some website functions may be affected.

DISCLOSURE OF INFORMATION

Heavy Tools does not sell, rent, or trade personal information.

Information may be shared only where necessary with:

• Logistics providers
• Payment processors
• Hosting providers
• Professional advisors
• Government authorities when required by law

DATA RETENTION

Personal information will be retained only for as long as reasonably necessary for business, legal, accounting, operational, or regulatory purposes.

YOUR RIGHTS

Subject to applicable laws, users may request:

• Access to personal information
• Correction of inaccurate information
• Update of personal information
• Deletion where legally permissible
• Withdrawal of consent where applicable

COMPANY INFORMATION

Heavy Tools Company Commercial (L.L.C.)

Website: [www.heavytools.sa]

General Inquiries: [info@heavytools.sa]

Sales & Quotations: [sales@heavytools.sa]

Customer Support: [support@heavytools.sa]

Address: Jeddah, Kingdom of Saudi Arabia

© 2026 Heavy Tools Company Commercial (L.L.C.). All Rights Reserved.