Heavy Tools Company Commercial (L.L.C.)

Heavy Tools is committed to delivering products safely, efficiently, and professionally.

This Shipping Policy outlines delivery procedures, shipping responsibilities, and transportation arrangements.

SHIPPING COVERAGE

Heavy Tools provides delivery services throughout the Kingdom of Saudi Arabia.

International shipping may be available upon request and subject to separate quotation and approval.

ORDER PROCESSING

Orders are processed after confirmation of:

• Product availability
• Order approval
• Payment confirmation (where applicable)

Processing times may vary depending on product type and stock availability.

DELIVERY TIMES

Estimated delivery times:

• Jeddah: 1–2 Business Days
• Major Cities: 2–5 Business Days
• Remote Areas: Subject to carrier schedules

Delivery estimates are provided for reference only and are not guaranteed.

FREIGHT AND TRANSPORTATION

Certain products including:

• Wire Rope
• Chain Slings
• Hoists
• Drums
• Reels
• Industrial Equipment

may require special freight arrangements.

Additional transportation charges may apply depending on size, weight, destination, and unloading requirements.

DELIVERY RESPONSIBILITY

Risk of loss or damage transfers to the customer upon delivery to the designated carrier or delivery location, unless otherwise agreed in writing.

Customers are responsible for inspecting shipments immediately upon receipt.

SHIPPING DELAYS

Heavy Tools shall not be liable for delays caused by:

• Weather conditions
• Transportation disruptions
• Customs clearance
• Government restrictions
• Force majeure events

COMPANY INFORMATION

Heavy Tools Company Commercial (L.L.C.)

Website: [www.heavytools.sa]

Sales & Quotations: [sales@heavytools.sa]

Customer Support: [support@heavytools.sa]

Address: Jeddah, Kingdom of Saudi Arabia

© 2026 Heavy Tools Company Commercial (L.L.C.). All Rights Reserved.